Frequently Asked Questions
1. What time of the year do weddings cost less?
December through March, promotion packages are available.
2. How many guests does the facility seat?
Seated in the chapel-300, reception room seated-300 with dance floor.
3. How much is the down payment for a wedding?
25% of the total booked contract, due at signing to reserve your date.
4. Is there a security deposit required?
Yes, a refundable deposit for property damages or over run of time purchased (on contract.)
5. Is pricing for all-inclusive packages itemized before booking?
All contracts are itemized in a proposal/estimate form.
6. How much time is allocated for rehearsal?
Thirty minutes prior to check-in time is free.
7. Is your venue handicap accessible?
Yes, chapel, reception room and gardens.
8. Why do I have to be charged a cancellation fee?
Booking is a process. Staff assignments are created. Purchase orders are submitted. Calendar scheduling with multiple departments, etc. Unbooking is even more of a process. In short, it takes time, and staffing. Not to mention the loss of revenue opportunities because the date has been tied up. Cancellation fees help offset some (not all) of those losses.
9. Can I hire my own caterer?
While we would love to accommodate outside food and beverage, it is not permitted at this time due to insurance liabilities. Our professional, licensed and insured, catering staff will prepare fresh food of your choosing for your event.
10. How much does food cost at this venue?
Appetizers and plated dinners are $30-52 per person, depending on selection. Plated dinners include- beverage, salad, bread, and entrée/side/vegetable.
11. What % is tax on food and beverage?
Clayton County Sales tax is 8%.
12. What is the standard gratuity?
Our contracts do not include the gratuity for food and beverage because our staff is paid an hourly wage above that of restaurant waiters. With that said, if you feel like your service staff went above and beyond, you may tip the teams (tips will be shared equally amongst those team members). We do sincerely appreciate tips because that’s how we know we were awesome.
13. Is there a charge for food tasting?
Food tastings are offered 4 times a year. Those events include chef-selected items that are most requested by clients. Click here for a quick link to the Food Tasting RSVP Form and date information.
14. Can I provide my own cake? Is a cake stand available?
There are certain things that we believe are too important to leave to chance. Cake is one of those things. And though we understand there are many great bakeries in Atlanta, not all those bakeries have the logistics needed to deliver your cake, on time, in Pristine condition, with all the necessary accoutrements, along with the professionally dressed staffing needed to cut and serve that cake. Our professional, licensed, and insured bakery staff will prepare and serve your custom cake for your event.
15. Can I bring my own beer, wine, champagne, or liquor? Is there a fee to pour my alcohol?
Please, bring your own alcohol. Pristine Chapel does not sell alcohol. All alcohol served on premises must be provided by the Client. For a fee, Pristine provides the bar, ice, glassware, and bartenders.
16. Are there any music restrictions?
We understand musical tastes are a very subjective thing. All genres are welcome at Pristine Chapel. In consideration of your guests, we recommend and appreciate “clean” versions and good taste for your selections.
17. Can we provide our own DJ?
Yes, outside DJs must provide all music selection libraries, cords, tables, equipment, microphones, internet access, etc.
18. Is there parking on-site?
Yes, spacious parking with 165 spaces close to the building. Convenient access for loading and unloading. Valet is not necessary.
19. How many restrooms does the facility have?
4 ladies, 2 men
20. Do you offer on-site coordinators?
Yes, professionally trained in all facets of wedding planning.
21. Does the venue have liability insurance?
Yes.
22. How is my date secured?
At booking when contract is signed and down payment is posted. A Service Agreement will itemize what you have purchased.
23. Why do I need a planner?
Have you ever planned a wedding? It’s stressful, time consuming, tedious, and can be harrowing at times. We plan hundreds of them every year. Planning a wedding requires experience, patience, and the ability to be incredibly detail oriented. You don’t want to be worried about all the details you know about, and even less about the details you didn’t think about. Your planner handles all those details in advance so you can enjoy being engaged.
